Hiring an eBay Virtual Assistant: Tasks You Can Outsource

Practices for running an online business have continuously improved over the years. Sellers are no longer recording sales or fulfilling order manually. Instead, several tools in the market automate these tasks for entrepreneurs.

Like many other mechanized tasks, e-commerce programs have a limit. While these tools can assist sellers, there’s still a considerable bulk of work that needs close attention – such as copywriting and designing. Although it can be helpful to hire a full-time employee, this option is not as sustainable for small to medium-sized businesses.

Come to the digital era, a new type of work arrangement soon became optimal for e-commerce sellers and skilled workers: Virtual Assistance. Because this setup eliminates the high costs of training and the limitation brought by geographical distance, it’s a win-win for business owners who need help and experts who need to work.

Why We Need eBay Virtual Assistant

Virtual assistance is prevalent for e-commerce, and most of these assistants (or what we could call VAs) are knowledgeable in handling tasks for popular marketplaces like eBay. If you’re considering getting a VA for your business, here are some duties that they could take off your shoulders.

  • Writing and optimizing your product descriptions
One of the best ways to get products on the first ranks of the SERP is through copywriting and optimizing. A good, compelling copy should be optimized to fit SEO standards to bring quality leads back to your business. The technical sides of copywriting and optimizing can be quite challenging, so having an expert on board is a huge help.

  • Managing inventory and fulfilling orders
It’s easy to get overwhelmed when one task piles on top of another. While you’re busy responding to customers and expanding your business, other backend tasks like managing inventory could drain your time and energy. Some eBay virtual assistants are skilled and experienced at sending out orders and planning stocks so you can save resources.
  • Working with eBay
eBay is no perfect marketplace. A few issues or bugs such as dead listings or miscalculated fees can appear here and there. Resolving these problems can be quite tedious, which is why some sellers opt to hire eBay virtual assistants just for that purpose. Communicating with eBay is another task that you could entrust to an assistant who knows the platform in and out.

  •  Customer service

The key to building brand loyalty and gaining new customers is good customer service. Authenticity is valued a great deal in today’s e-commerce landscape. Any brand who can show their market that they genuinely care for their concerns is already a step ahead. Of course, no entrepreneur can stay in front of their laptops or phones all day anticipating messages. For those who work alone, it can take hours before a business owner can respond to a query or concern. VAs are an excellent help for customer service because they can dedicate their work hours to monitoring your inbox and reviews.]

  • Monitoring your whole online store

Some issues just can’t be anticipated, and if you aren’t paying close attention, you won’t notice these problems until it affects your business. Hiring an eBay virtual assistant to look after your store while you focus on expansion is a great way to ensure that you’re offering the best for your customers and your business.

 

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